Progress in Pediatric Cardiology
Volume 32, Issue 2 , Pages 75-83, December 2011

Improved quality and outcomes through congruent leadership, teamwork and life choices

  • Jamie Dickey Ungerleider

      Affiliations

    • Wake Forest University School of Medicine, Winston Salem, NC, United States
  • ,
  • Ross M. Ungerleider

      Affiliations

    • Brenner Children's Hospital, Wake Forest Baptist Health, Winston Salem, NC, United States
    • Corresponding Author InformationCorresponding author at: Brenner Children's Hospital, Medical Center Blvd, Ardmore Tower, 10th Floor, Winston Salem, NC 27157, United States. Tel.: +1 336 716 1380; fax: +1 336 716 1295.

Abstract 

This manuscript evaluates how substantial improvement in quality and outcomes can be achieved by attention to intra and interpersonal factors that influence learning, growth, innovation and team function. It is difficult to quantify the improvement in outcome in terms of lives saved, errors prevented, morbidity reduced, but the literature on this topic as well as the experience of numerous providers suggests that it will be real and substantial. The recommendations in this manuscript will help you improve your practice.

Keywords: Professionalism, Outcomes, Quality, Teamwork, Leadership

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PII: S1058-9813(11)00061-0

doi:10.1016/j.ppedcard.2011.10.004

Progress in Pediatric Cardiology
Volume 32, Issue 2 , Pages 75-83, December 2011